Privacy Notice

This Privacy Notice will be effective from November 25th, 2021.

Introduction

This Bingo Studio Privacy Notice (the “Privacy Notice” or “Notice”) is provided to help you understand our practices regarding how we collect, use, share, and protect personal data. In this Privacy Notice, “Bingo Studio” refers to Bingo Studio Corp. and its subsidiaries. We may also refer to Bingo Studio as "we" or "us". This Privacy Notice applies whenever you visit our websites, play the games that link to this Notice, or otherwise access any of our other products and/or services, mobile applications, or any other applicable platforms and/or devices (the “Service”)

By using the Service, you agree to the collection, disclosure, storage and use of personal data as described in this Privacy Notice. If you do not want Bingo Studio to collect, store, use or share the personal data you provide in the ways described in this Privacy Notice, you should not play Bingo Studio’s games or use our Service.

1. Personal Data We Collect

Bingo Studio collects personal data to fulfil one or more of its functions and activities, as described in this Privacy Notice.

A.     Personal Data That You Share with Us Directly

When you use our Service (including through a social network), you may give us information directly in a number of ways, including:

•   to set up your account;

•   in response to surveys or other research we conduct;

•   to participate in contests and sweepstakes;

•   via social media;

•   by participating in group communications or chats;

•   in communications with customer support agents and account managers;

•   at conferences, conventions, and other events.

The information you share with us may include, for example:

•   your age or birthday;

•   your first and/or last name;

•   your e-mail address;

•   the password you use to access our Service;

•   information about your account, a device on which you are playing one or more of our games and/or trying to access our Service, and/or other information about a request or inquiry you make;

•   other information that helps us make sure it’s you accessing your account, including as necessary for us to provide the support you request, or information you provide to help us improve our Service (such as answers to an online survey or a feedback form).

When you use our Service, you may also have an option to create a profile that other Bingo Studio players can see. In your profile, you may be able to include information like:

•   a profile photo;

•   game username(s);

•   biographic details (like your age and/or gender);

•   a country, state, and/or city where you live

•   links to one or more social media profiles;

•   details about your gameplay (like your game progression or rewards earned).

B.     Personal Data That We Get from Others

We may collect or receive information about you from other sources like third-party applications, such as an app store, third party login service, and social networks on which you play our games. We may use this information along with information you provide us directly in a number of ways as described in this Privacy Notice, for example, to help you and your friends connect or to serve you advertising tailored to your interests.

If you play Bingo Studio’s games or access our Service on connected third-party applications or connect our Service to any third-party applications, including social networks like Facebook, Bingo Studio may receive certain information about you from the provider of the third-party application. The information we receive depends on the Bingo Studio game you’re playing, the third-party application, your privacy settings and, if applicable, your friends’ privacy settings on that third-party application.

For example, Bingo Studio may collect and store some or all of the following information shared by the third-party application:

•   your first and last name;

•   your profile picture or its URL;

•   your user ID number (like your Facebook ID number), which may be linked to other information like your name and profile photo, and your friends’ identifiers;

•   your friends list, which includes the user ID number and other information of your friends, like their names and profile photos;

•   the login e-mail you provided to the third-party application;

•   your physical location and that of the devices you use to access our Service;

•   your gender;

•   your birthday and/or age;

•   information about your activities on or through the third-party application;

•   other information you have shared on the third-party application;

•   any other information that you or the provider of the third-party application share with Bingo Studio.

If you access our Service from a third-party application or connect our Service to a third-party application, you should also read that third-party application’s Terms of Service and Privacy Notice.

If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.

C.     Cookies and Automated Information Collection

Cookies

Bingo Studio, our service providers, and third parties may place cookies on your device when you access or browse the Service. A cookie is a small data file that is transferred to your device for record-keeping purposes. Information contained in a cookie may be linked to personal data. We may use cookies for purposes such as improving the quality of Bingo Studio’s Service, making the Service easier to use, tailoring recommendations to interests and serving targeted ads. Third party advertisers may also use, place, or read cookies or other technologies as described below on your device, and those practices are subject to their own policies.

For more information on how you can opt-out of or disable cookies, please see the Your Rights section below.

Other Technologies

We, our service providers, and third parties may also employ other technologies including (i) web beacons, which may allow us to know if a certain page was visited or whether an e-mail was opened; (ii) tracking pixels, which may allow us or our advertising partners to advertise more efficiently and effectively by recognizing your device(s) on, off, and across different services and devices and identifying the source of a new installation; and (iii) local shared objects, also known as flash cookies, which may help us to reduce fraud, remember your in-game preferences, and speed up load times.

We, our service providers, and third parties may use cookies and other technologies described to collect information about your device, browser, and/or activities, such as:

•   the type of device you are using;

•   your device’s operating system and version;

•   your mobile device’s identifiers, like your MAC Address, Identifier for Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI);

•   your browser type;

•   your browser and/or device language;

•   referring and exit pages and URLs;

•   platform type;

•   the number of clicks on a page or feature;

•   domain names;

•   landing pages;

•   pages viewed and the order of those pages;

•   the amount of time spent on particular pages;

•   in-game activity, including the date and time of activity.

We might connect this information with your social network ID and/or Bingo Studio user ID.

We may use Google Analytics, Facebook Audience Insights, and/or other technologies that collect information about your behavior and demographics. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners. You can opt out of Google’s collection and processing of data by going to http://tool.google.com/dlpage/gaoptout.

D.     Information You Generate Playing Our Games and Using Our Communications Features

When you play our games, you generate certain information, such as information about game sessions (including timing, number and length), progress in the game (e.g, level and achievements), items collected, collaborations, and other choices you make in the game (like the way you interact with certain features or pop-ups).    

You also may be able to take part in certain activities on our Service that let you communicate or share information with Bingo Studio and/or other players. These include:

•   participating in player forums and message boards;

•   posting public comments to other players’ profiles or gameboards;

•   sending private messages or invitations, and in-game items to other players, either directly in our Service, or through our Service to their e-mail accounts;

•   chatting with other players;

•   posting photos, videos and/or drawings;

•   communicating with customer support agents and/or account managers.

You may choose to disclose information about yourself in the course of contributing player-generated content to the Service, including in its chat rooms, blogs, message boards, player “profiles” or in similar forums through mobile services and/or through third-party sites or services, posting public comments to other players' profiles or gameboards, sending private messages or invitations to other players, either directly on our Service or through our Service to their e-mail accounts and posting photos.

Additionally, you should be aware that any personal data you submit, including videos and images, can be accessed, read, watched, collected, or otherwise used by Bingo Studio and by other players of these forums. Bingo Studio is not responsible for the personal data you choose to make public in any of these forums.

We may use any information you share for any purpose as described in this Privacy Notice.

Note that you should consider any information you post or otherwise share with other players through a Service or a third-party site or service as “public” and you should have no expectation that it be kept private. Please also see Bingo Studio’ s Terms of Service for further information and guidelines about posting content through our Service.

To enable some of the social features, you may be able to import your contacts or to manually enter them so that you can locate your contacts using the Service and invite them to join you in our games or other aspects of our Service. You are responsible for getting your contacts’ permission before you give their contact details to us.

We may also get information about you from other Bingo Studio players importing or entering their contacts.

E.     Payment Information

Bingo Studio may obtain basic information about purchases made through a third party platform or store (for example, Facebook, Apple, or Google). Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third-party credits and virtual currencies.

If you purchase virtual currency or virtual items in a Bingo Studio game on our platform, our third-party payment processors will collect the billing and payment information needed to process your charges. This may include, for example, your postal address, e-mail address, and/or payment information. Bingo Studio’s payment processors may collect, process, store, and share information with us related to your purchases.

2.  How We Use Personal Data

Bingo Studio may use personal data for a variety of business purposes as described in this Privacy Notice, including to fulfill our contractual obligations, complete transactions you request, comply with law, and for other legitimate business purposes, such as to:

•   create game accounts and allow gameplay;

•   operate, improve, and optimize our Service and our players’ experiences, including by measuring interest in and engagement with our Service;

•   facilitate in-game purchases;

•   personalize our Service, including to identify and suggest connections with other Bingo Studio players, and convert connections from your social media into in-game connections;

•   enable players to communicate with each other;

•   provide technical support and respond to player inquiries;

•   authenticate and/or verify individual identities;

•   protect the safety and well-being of our players;

•   protect Bingo Studio's rights and property in connection with our Service;

•   address technical issues and maintain and/or enhance network and information security;

•   conduct audits, ensure internal quality control, and take safety precautions;

•   prevent, investigate, and/or prosecute fraud or potentially illegal activities and enforce our Terms of Service;

•   manage and deliver contextual and behavioral advertising;

•   notify players of in-game updates, new products, content or promotional offers;

•   administer and deliver rewards, surveys, sweepstakes, contests, gifts, and/or other promotional activities or events sponsored or managed by us or our business partners;

•   comply with our legal obligations, resolve any disputes we may have with you or other players, collect any money owed us, and enforce our agreements;

•   conduct research, including by using personal data to create de-identified and/or aggregated data. De-identified and aggregated data are not personal data and we may use and share such data for any legally permissible purposes.

Your interactions with our Service may be tracked across platforms and/or devices.

In addition to the above, if you have provided your e-mail address to Bingo Studio, we may use it to communicate with you in a number of ways, including to respond to customer support inquiries; keep you and others informed of your gameplay, comments from friends, and in-game status and promotions; and tell you about gift and neighbor requests. Some messages, like invitations for friends to join you in a game, may include your name and profile photo. We may also send promotional messages ("Promotional Communications") directly or in partnership with other parties. For more information on how you can opt-out of Promotional Communications, please see the Your Rights section below.

We may use technologies that (a) may be considered automated decision-making or profiling, and/or (b) include artificial intelligence to evaluate personal data that we collect (including, for example, in-game activity and communications within our Service) to improve our Service (for example, to prioritize customer support inquiries to shorten response times, personalize  the game experience, and to understand trends in response to certain features in our Service) and for other legitimate business purposes. We will not use these technologies in a way that has a legally significant impact on you, unless we have your consent, or we are otherwise legally permitted to do so.

We may use personal data for any other purposes communicated to you at the point of collection, or otherwise with your consent.

3. How We Share Personal Data

We may share personal data about you between and among Bingo Studio Holding Corp. and its subsidiaries.

Additionally, we may disclose or publish aggregated and analytical information (information about you and other players collectively that is not intended to specifically identify any individual player, for example, players between the ages of 25 and 30 who live in Chicago) and other non-personal data about our players for industry analysis, demographic profiling, marketing, analytics, advertising, and other business purposes.

In addition, we may share information (which may include personal data) with third parties (in other words, parties other than Bingo Studio) or allow third parties to collect this information from our Service as described in this Privacy Notice.

A.    Service Providers

Bingo Studio uses its subsidiaries and other unaffiliated companies (“Service Providers”) to support the Service, for example, to assist us with processing payments, analyzing data, optimizing game play and enhancing player experience, e-mail delivery, hosting services, and managing and delivering contextual and tailored advertisements.

B.     Friends and Other Bingo Studio Players

In most Bingo Studio games, if you play or register through a social network (for example, Facebook Connect), your social network friends may see your name, profile photo, and details about your gameplay (like your game progression or rewards earned).

If you use our Service in response to an invitation from another player, that player may see certain information about you and your in-game activities, including when you join and the level(s) you reach within the game. Correspondingly, in many Bingo Studio games, other players, regardless of whether they are your social network friends or not, may be able to see details about your gameplay (including the identification of any Bingo Studio games you have played), communicate with you within our Service, and view your game profile, which may include your name or a “game name” and your profile photo. Other players may also be able to send you game requests or even friend requests through a social network and/or Bingo Studio’s communication channels.

C.      Advertising, Including Third-Party and Tailored Advertising

We may have advertising on our Service. When advertisers or ad networks place ads in our Service, they may collect, or we may share the following types of information from within our Service:

•   performance data (like the number of clicks on an advertisement);

•   aggregated and/or de-identified information about players that is not intended to specifically identify any individual player (For example, players between the ages of 45 and 65 who live in San Francisco);

•   certain technical information (for example, IP addresses, non-persistent device identifiers such as IDFAs, and device identifiers);

•   your social network ID;

•   your in-game activity (for example, your level).

The information collected may be used to:

•   measure how effective ads are;

•   personalize the player experience by showing advertisements for products and services that may be more likely to appeal to you;

•   undertake web analytics (like Google Analytics) to analyze traffic and other player activity.

Advertisers or ad networks may collect this information through the use of tracking technologies like browser cookies and web beacons, and they may use a single tracking technology or multiple tracking technologies at the same time.

Please note, after clicking on a third-party advertisement, you may no longer be on a site hosted by Bingo Studio, in an application owned by Bingo Studio, or on the social network through which you are playing Bingo Studio’s games.

D.     Sale or Merger

In the event that Bingo Studio undertakes efforts to engage in a business transition (including but not limited to a merger with and/or acquisition by another company, or sale of all or part its assets), we may disclose relevant information we have, including personal data, to the successor organization in the transition. We will make reasonable efforts as described in this Privacy Notice to let you know of the business transition before transferring personal data to the extent required by law.

E.     Legal Compliance

 We may share personal data in the following circumstances:

•   when we have a good faith belief that we have to disclose the information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or legal process (for example, a court order, search warrant or subpoena);

•   to satisfy any laws or regulations;

•   where we believe in our sole discretion that the Service is being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions;

•   when we believe in our sole discretion that there is an emergency that poses a threat to the health and/or safety of any person or the public generally;

•   to protect the rights or property of Bingo Studio and other applicable third parties, including to enforce our Terms of Service .

 

4.  Your Rights

Depending upon the applicable law where you live, you may have the right to make requests with respect to personal data that Bingo Studio processes about you, for example to request:

•   information;

•   access;

•   correction (or rectification) of personal data that you think is incorrect;

•   erasure (or deletion);

•   an electronic copy (or portability).

You may also have the right object to certain processing, including to opt out of targeted advertising. 

Bingo Studio allows all players to submit requests via the email: services@luckytimeapp.comor through the Support page accessible from within the game.

A.     Manage Information We Get from Platforms

To manage the information Bingo Studio receives about you from a third-party platform where you play our games, like Facebook, Apple, Amazon, etc. you will need to follow the instructions for the relevant third-party application(s) for updating your information and changing your privacy settings.

C.     Opting Out of Promotional Communications

If you want to stop receiving Promotional Communications from Bingo Studio, you can click on the "unsubscribe" link in any promotional email from Bingo Studio. If you want to stop receiving texts or SMS messages from us, you can also use the “unsubscribe” link or reply “STOP” to any promotional message. Please note that it may take us some time for your opt-out to become effective.

D.     Opting Out of Facebook messages

If you want to stop receiving messages through our game pages on Facebook, you can turn off all messages through your Facebook “settings”.

E.     Opting Out of Push Notifications

When you install our apps on your mobile device, you can choose to receive push notifications, which are messages an app sends you on your device even when the app is not on. You can turn off notifications by visiting your mobile device’s “Settings”.

Additionally, in some of our game apps, you may find an option under “Settings” to turn off push notifications.

F.     Opting Out of Third-Party Tailored Advertising

If you do not want to receive third-party tailored ads, you may opt-out by adjusting the ad tracking settings on your device. You can also reset the advertising identifier (like an IDFA) from your device’s Settings, which will prevent continued use of existing behavioral data tied to the previous advertising identifier. Further, depending on the platform provider (such as Apple or Google), you may be able to download apps, such as the Digital Advertising Alliance’s “AppChoices” app, that offer to provide you with control regarding the collection and use of cross-app data for tailored advertising. Like the opt-out tools mentioned above for web, these mobile opt-out tools are provided by third parties, not Bingo Studio. Bingo Studio does not control, operate or endorse these tools or the choices that advertisers and others provide through these tools.

Please note that you may still receive advertisements from Bingo Studio and third parties within Bingo Studio’s games even if you opt out of tailored advertising; these ads will not be tailored to you.

G.     Opting Out of Cookie Tracking

You can set your web browser to warn you about attempts to place cookies on your device or limit the type of cookies you allow. Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit the Adobe website and make changes at the Global Privacy Settings Panel.

If you disable cookies, you may lose some of the features and functionality of our Service because Bingo Studio cookies are necessary for providing the Service.

On Bingo Studio websites that use cookies, you can also use the cookie banner or click on the “Cookies Settings” link, to choose your preferences.   

H.     Do Not Track

Note that Bingo Studio does not currently respond to Do Not Track signals, whether that signal is received on a computer or on a mobile device.

 5.  Children’s Privacy

In accordance with the Terms of Service, you may not use the Service if you are under 18 years old. In addition, if you are under 18 years old, you may not create an account, access, use, or download the following games: Bingo King, Bingo Trip and Bubble King

Bingo Studio is committed to complying with laws protecting children. If you believe that your child has submitted personal data to Bingo Studio, please contact us at services@luckytimeapp.com.  Bingo Studio will take reasonable steps to delete such information as soon as possible.

6. International Transfers, Retention, Security, Links, Updates, and How to Contact Us

 A.    International Transfers 

Bingo Studio may send, access, use, and/or store personal data outside of the country or region where you live including, for example, to the United States. We may transfer personal data to our subsidiaries, vendors, business partners, and others as described in this Privacy Notice.

Laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where personal data is transferred to or stored, used, or processed in, may be different from the privacy laws in place where you live. When we transfer personal data outside of the location where it was collected, we put into place appropriate safeguards (including, for example, contracts) or otherwise make efforts to ensure that such transfers meet applicable local legal requirements.

By using the Service, you consent to the transfer of personal data outside of the country or region where you live. If you do not consent to such transfer, please do not use our Service.

B.     Retention   

We may retain personal data for as long as you use the Service and as necessary to fulfill the purposes for which it was collected, or as necessary to comply with our business requirements and applicable laws; to comply with any legal, accounting or reporting obligations; to resolve disputes; to protect our assets; to efficiently run our business; and to enforce our agreements.

C.     Security

We take reasonable steps designed to protect personal data; however, no system or network can be guaranteed to be 100% secure and therefore we cannot guarantee the security of data. To the fullest extent permitted by law, we do not accept liability for unauthorized disclosure.

D.    Links to Other Sites/Apps

The Service may include links to other websites and/or applications that are owned and/or operated by others. Any information you provide on such websites and/or apps are subject to the privacy policy on such website or app, and Bingo Studio is not responsible for the content, privacy policy, terms of use, or security practices of such site and/or app. You should review the terms and privacy policy of any site or app that you access.

E.     Updates

Bingo Studio reserves the right to amend the Privacy Notice from time to time, and Bingo Studio encourages you to consult the Privacy Notice regularly for changes.

If we make material changes to our Privacy Notice, we will tell you by placing a notice on our websites or its equivalent in-game, or, if and as required by law, by sending you a notice to the e-mail address we have on file for you, prior to the change becoming effective. We may supplement this process by placing notices on game blogs, social network pages, and/or forums and on other Bingo Studio websites. You should periodically check our websties and this privacy page for updates.

F.  How to Contact Us

If you have any questions, comments or concerns about our Privacy Notice or any other privacy issue please contact us at services@luckytimeapp.com

If you have any questions or concerns that you think we have not adequately addressed, you may have the right to bring your question or concern to the privacy authority in the location where you live.